Manager GRO In House Monitoring Job
Job Code - 2590765
Position - Full Time
Job First Active on: Tuesday, February 21, 2012
Manager GRO, In House Monitoring
-Manage and oversee team activities including appropriate resourcing of staff, staff assignments,
quality control of project deliverables and timely delivery of project deliverables.
-Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled,
experienced and motivated team.
-Maintain an agreed level of productivity/billability and staff turnover.
-Participate in and contribute to Project bids, including client presentations.
-Meet client and business needs to have all projects optimally resourced with suitably
-Ensure direct reports meet departmental and project productivity and quality metrics by
efficient execution of their project in line with project plan.
-Meet percentage of travel and billability guidelines for staff as appropriate.
-Produce accurate resourcing plans in conjunction with the appropriate Project Team Members.
Provide consultation, facilitate metrics collection and develop action plans in conjunction with
Management/Project Leadership/Leads to keep project on time and within budget.
-Ensure that ongoing/revised project documentation and correspondence is accurate and
-Support team members to improve their efficiency and effectiveness at prioritizing work and
improving performance evidenced by the work produced, client feedback, audit results and QC
-Provide technical support to team members to ensure that they have the required knowledge to
fulfill their duties.
-Check quality of team deliverables (e.g., on site visits, Central File documentation) and take
appropriate remedial action.
-May be responsible for own assignments as project team member. This includes taking the role
of a senior level contributor on a project team and ensuring high quality and timely delivery of
-May be responsible to coordinate client or account activities for department or function.
-May serve as GMBA for a location or country.
-May manage employees from multiple disciplines (e.g., in smaller countries) and act as role
model for location.
-Demonstrate leadership within department, function or location. This includes taking an active
role in departmental, functional or location activities (e.g., management meetings), ensuring
employees adhere to corporate policies and following up with management as appropriate.
-Prepare and submit weekly study specific status reports to Project Team, Sponsors and
management and attend project team meetings.
-Serve as an ongoing liaison with Project Team, Sponsor and management regarding
performance of direct reports.
-Train and mentor junior staff
-Undertake the full range of duties relevant to the leadership, management and development of
the team to ensure their performance meets and or exceeds both the business and their own
-Maintain a positive, results orientated work environment, building partnerships and modeling
teamwork, communicating to the team in an open, balanced and objective manner
-Participate in formal staff review processes e.g. performance and salary reviews to corporate
standards and timescales.
-Participate in PXL and department system/standards improvement activities.
-Support efforts for generating business leads (client networking, public speaking, etc.).
-Departmental or Project tasks as assigned.
-Travel as needed
REQUIREMENTS - QUALIFICATIONS: Manager GRO, In House Monitoring
-Demonstrated ability to successfully manage a full workload across multiple-projects.
-Ability to manage and motivate direct reports
-Excellent interpersonal, verbal and written communication skills (including experience in
making presentations at conferences, meetings, training sessions)
-Client focused approach to work
-A flexible attitude with respect to work assignments and new learning
-Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with
attention to detail
-Ability to work in a matrix environment and to value the importance of teamwork.
-Comprehensive knowledge of relevant software: Windows, Word, Excel, Outlook.
-Excellent negotiation skills
-Excellent analytical and problem-solving skills
-Ability to lead a ¿virtual¿ global team as required
-Educated to a degree level (biological science, pharmarca or other health related discipline
preferred) or relevant clinical or business equivalent.
-Competent in written and oral English and local language
Minimum Work Experience
-Substantial monitoring/data management experience or equal experience in clinical research
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